Data Protection Policy

“En PintoPinto, valoramos y protegemos tu privacidad. Nuestra política de protección de datos está diseñada para cumplir con la normativa colombiana y garantizar la seguridad de tu información personal.”

1. Information We Collect

We collect the personal data necessary to offer you our products and services, including:

• Identification Data: Full name, identification document, email address, and phone number.
• Contact Data: Information related to your inquiries and requests.
• Transaction Data: Information about purchases, payments, and deliveries.

2. Use of Information

We use your personal data to:

• Process and Manage Orders: To fulfill our contractual obligations and provide you with efficient service.
• Improve Our Services: To analyze and improve the quality of our products and services.
• Sending Communications: To inform you about news, promotions, and updates related to our products.

3. Data Protection

We adopt appropriate security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. Our team regularly reviews our security practices to ensure that your information is always safeguarded.

4. Rights of Data Subjects

In accordance with the Personal Data Protection Law in Colombia (Law 1581 of 2012), you have the right to:

• Access: Know what personal data we hold about you and how we use it.
• Rectify: Request corrections or updates to your personal data.
• Cancel: Request the deletion of your data when you believe it is no longer necessary.
• Object: At any time, you can object to the processing of your data for specific purposes.

To exercise these rights, contact us through protecciondatos@pintopinto.co.

5. Changes to the Policy

This policy may be updated to reflect changes in our data protection practices. We will notify you of any significant modifications and recommend that you review this section periodically.